Blackberry from AT&T help please

[CDubs]

So i got the data plan for my BB and it worked fine now all of a sudden i cant access any sites and i get a 403 error code, also i can send texts and they send perfectly but it takes roughly 10 min at least to receive one back. Any of you wilh a BB or that work for AT&T is there any fix or do i need to just get a new one? Also the people at the store couldnt figure it out and just handed it back and said good luck go get a new one from warranty but this phone was bought brand new a month ago.

 

[JdmPrncss]

do you have WiFi on? I had to turn mine off bc if it is on, it will only work where WiFi is (I know duhhh) When it's off, it works with your network

 

[CDubs]

ill try turning it off and see what happens thanks

 

[CDubs]

turning the wifi off didnt do a thing at all still takes a long time to get texts

 

[JdmPrncss]

Have you taken your battery out? That does a reset and should help... Also when your in your internet go to options and I think it's called Cache?? Go in there and clear everything out... That's what I have to do...

 

[CDubs]

yeah i took the battery out before posting didnt do a thing but would clearing the cache have to do with the texts too?

 

[R3dline]

yuh , blackberrys are weird, sometimes the ol hard reboot is called for ( take the battery out)

 

[CDubs]

yeah ive noticed that, i worked at a help desk where they hand out BB for the company so i knew i needed to do it tried it didnt work so im tryin to get different options now so i dont have to order a new one

 

[JdmPrncss]

yeah the cache has to do with your phones memory and it will slow it down and make it free... I usually clear everything

 

[4bangincivic]

Also if your phone keeps a running program list clear all of the programs frequently.

 

[CDubs]

how do i clear the program list? sorry im new to BB

 

[oc_civic]

Solution: You have AT&T your expectations are too high..

hope that helps!

 

[4bangincivic]

how do i clear the program list? sorry im new to BB

idk I've never had a blackberry but my smart phones past have had a program list and clearing them always makes the phone run faster.

 

[CDubs]

Solution: You have AT&T your expectations are too high..

hope that helps!

yeah AT&T does suck most of the time