I just received my lip from StreetStyler. 18 Days after I ordered it. They send out shipments once a week for lips as I was told on AIM. I guess I just missed the shipment so it came a few days later. The lip came in great condition and was packaged pretty well. I think next time I might have to opt to go a different route if I order something big. I have changed my opinion about StreetStyler, even though they aren't the best, I give them a thumbs up.