Thats why I said theyre largely morons and not all. But you just said you use to work at one. Its more miss than hit when you go to a dealership. You & I both know that an overly tight drum is easy to avoid, especially at a dealership where theyre not usually rushed to finish jobs.well not all technicians at dealer are bad. i used to work at dealerships, mater of fact i perfer it over independent shops because i get to pensions and all the medical/dental benefits plus better work hours/ pay those are the things you don't get when you work at a independent shops 99% of the time
Even if you get a good tech, they over charge for their services. @jackdog1, consider you learned a valuable lesson because any standard mechanic couldve handled this and much cheaper.